Privacy Policy

Last Updated: 18/12/2024
1. Introduction

TaktForm ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (taktform.com) or engage our design and development services.

2. Information We Collect

We collect information that you voluntarily provide to us when:

  • Submitting contact forms
  • Requesting project quotes
  • Signing up for newsletters
  • Engaging in project discussions

This information may include:

  • Name and contact details
  • Business information
  • Project requirements
  • Communication preferences
3. How We Use Your Information

We use your information solely to:

  • Respond to your queries
  • Provide requested services
  • Manage our client relationships
  • Improve our services
  • Comply with legal obligations
4. Client Communication and Contact Storage

For active and past client relationships, we:

  • Maintain communication through email and instant messaging platforms (including but not limited to WhatsApp, iMessage, Slack, and other platforms based on individual client preferences)
  • Store contact information securely for business continuity and project management purposes
  • Implement enterprise-grade encryption using Bitwarden password management system
  • Utilize hardware security through dedicated physical FIDO security keys for two-factor authentication
  • Never share client contact information with third parties
  • Retain contact information solely for legitimate business purposes and contractual obligations
5. Data Protection

We implement industry-standard security measures to protect your information. Your data is stored securely and is never shared with third parties without your explicit consent.

All stored client communication data is:

  • Encrypted using enterprise-grade password management systems that are GDPR compliant and regularly audited by independent security firms
  • Transmitted using industry-standard communication protocols
  • Accessible only to authorized TaktForm personnel
  • Protected by multiple layers of security
  • Stored in compliance with applicable data protection regulations
6. Project Showcase and Portfolio

We only showcase client projects, including any associated details or media, with explicit written permission obtained through our project contract. This agreement will clearly outline the scope and nature of any public display of your project. Additionally, client testimonials will never be published with identifying information (including names, titles, or company details) without express written permission from the client.

7. Cookies and Analytics

Our website uses essential cookies to ensure basic functionality. We use analytics tools to understand website performance and user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We use the following third-party services:

8.1 Website Hosting and Management
8.2 Analytics
8.3 Blog and Newsletter Subscription

Each of these services has their own privacy policies and data handling practices. We recommend reviewing their policies to understand how they process your data.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request data correction
  • Request data deletion
  • Opt-out of communications
  • Withdraw showcase permissions
10. Changes to Terms

We may update this policy periodically. The latest version will be posted on our website with the updated date.

11. Contact Us

For privacy-related questions or concerns, contact us at:

studio@taktform.com